A Report on Performance Measurement
Managing For Results
For the past 4 years, the Town Administrator has provided the Board of Selectmen with a report on the evolving Performance Measurement Program. The 2009 Edition of this report is presented here.
You can read this document in order, following the links at the top and bottom of each page. Or you can use the table of contents below to link to an area of interest. To begin, click here.
What is Performance Measurement?
Performance measurement is the regular collection of specific information regarding the results of Town services. It includes the measurement of the kind of job we are doing, and includes the effect our efforts are having in our community. Together with benchmarking and continuous improvement, performance measurement forms the nucleus for managing for results. In short, good government listens, learns and improves... (from the Introduction)
A Report on Performance Measurement Table of Contents |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 
